Guardian by Merdot

Security for hospitals that cannot go offline

A hospital's systems are part of patient care. When appointment booking, lab reports or records interfaces go down or leak, patients feel it the same day. Guardian protects the websites, servers and data a hospital depends on, and gives its IT team one place to see what needs attention.

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What hospitals need to protect

  • Patient portals where people download reports and bills.
  • Appointment and OPD booking systems that must stay available.
  • Records and laboratory interfaces that connect to partners.
  • Servers holding exports, backups and scanned documents with patient details.

How Guardian helps

  • Website protection refuses common web attacks before they reach your portal, and rate limits stop login guessing and OTP abuse.
  • The human check keeps bots and scrapers away from booking slots and report downloads, while real patients pass straight through.
  • Client certificates can restrict partner and laboratory interfaces to devices you have issued certificates to.
  • The read-only server agent alerts your team to suspicious sign-ins and unexpected changes on the servers behind the portal. It never runs commands; responses are approved by your administrator.
  • Data protection scans find Aadhaar numbers, card numbers and secrets in exports and backups, without the values leaving your servers.

Incident reporting and patient data

Hospitals in India handle sensitive personal data under the DPDP Act and may need to report cyber incidents to CERT-In within six hours of noticing them. Guardian's email alerts help your team notice early, and its timestamped record of what was observed helps when deciding what happened. The Data Protection Report shows where patient data sits and what safeguards are in place. Reporting decisions remain with the hospital.

Built for small IT teams

Many hospitals run with a small IT team and a web vendor. Guardian is designed for that. Website protection is a DNS change, the server agent installs with one command and the console shows plain-language findings. Team roles let your vendor see what they need without full control, and every change is in the audit log. A monthly report gives management a clear summary.

Start with a free check

Run the free security check on your hospital's website to see its grade today, then request protection when you are ready.

A typical day for a hospital website

Hospital websites receive steady automated probing: tools trying common admin paths, guessing passwords on staff logins and looking for old files left by a previous vendor. Most of it is noise, but a single success can expose patient details. Guardian refuses that traffic at the edge and records it, so your team sees the pattern without sifting through server logs.

When something does need a person, such as a burst of failed sign-ins on a server or a new administrator account, Guardian sends an email alert to the people you have chosen.

Keeping vendors accountable

Many hospitals depend on outside vendors for their website, hospital information system and hosting. Guardian gives the hospital its own independent view of what is happening, whoever built the system. Team roles let a vendor see findings without changing protection settings, and the audit log shows every change made in the console.

Getting started

Request access and tell us what you need protected. Our team verifies your organisation and the people who will hold access. Once approved, a website can be protected the same day through a DNS change, and server and data protection start as soon as your administrator installs the agent. You can leave at any time by pointing DNS back and uninstalling the agent.

Questions

Will patients notice anything?

No noticeable change. Occasionally a new visitor may see a brief check before the page opens, which completes on its own.

Does Guardian store patient records?

No. Guardian keeps no copy of your pages or your patients' data, and personal data scans report counts, not values.

Can we protect a hospital information system that is only used internally?

Yes, on request. Client certificates and on-premise deployment can be discussed when you request access.

Does Guardian report incidents to CERT-In for us?

No. Guardian helps you notice and understand incidents quickly. Reporting remains the hospital's responsibility.

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